NEED HELP? PLEASE FEEL FREE TO CONTACT US VIA EMAIL SALES@OHMYLOVELONDON.COM
Orders typically ship from our warehouse within the same business day. Please allow extra shipping time during sale periods or holiday seasons. We offer two services for our domestic orders.
UK Standard Delivery (Delivered within 2-4 working days) - £3.25
UK Express Delivery (Next day delivery, ordered BEFORE 1:00pm Monday - Thursday) - £4.50
*If you place an order after 1:00pm Thursday, your order will be delivered on Monday.
FREE UK Standard Free Delivery on all orders over £65 (3 days)
FREE UK NEXT DAY Delivery on all orders over £150
Our distribution centre does not dispatch orders on Saturday, Sunday or Bank Holidays. Unfortunately, we are currently unable to dispatch orders to any BFPO address. We also do not ship to P.O. Box addresses.
Although we use all reasonable means to ensure that your order is delivered within a specified time, we cannot accept responsibility for late deliveries due to circumstances outside of our control. We will do our best to inform you of any unexpected delay. Please be aware that customers are responsible for payment of any local customs duties. If customs duties are refused or unpaid these will be deducted from any future refund if applicable.
**Northern Ireland, Channel Islands, Scottish Islands and Isle of Man will incur shipping costs of £10.
INTERNATIONAL & NON UK MAINLAND DELIVERY
We currently process all International orders through TNT. Please be aware that when shopping with Oh My Love as an international customer you may be liable to customs duties when your order reaches you. Unfortunately, we have no control over these charges as customs policies vary by country. If you have any questions related to customs charges, we advise you to contact your local customs office.
If your order does require these additional charges, they must be paid by you in order for your package to clear customs. Some countries may require additional fees paid Collect on Delivery (COD). These fees are paid to the local carrier and are not collected by Oh My Love. Customs authorities require that we state the value of your order directly on your package(s). Customs agents have the right to release or deny release of your package(s), and in rare cases, they may also delay delivery.
All applicable customs and import duties and fees, taxes and any other charges and fees are the responsibility of the customer (even if you refuse any shipments upon delivery). If customs duties are refused or unpaid, these will be deducted from any future refund if applicable.
To get an estimate of import duties which may be payable for international orders check out http://www.importcalculator.com/
We currently ship to:
United States of America